Primedispatchify

Subprocessors

Every company that touches carrier or driver data, and exactly what each one touches. There are four, and that is the whole list.

Last updated

Each of these is under a written agreement covering the same obligations we take on in our own data processing agreement. We give notice before a new one starts processing, so a carrier has a chance to object.

One of them is not only a subprocessor. Lemon Squeezy is our merchant of record, which means it is legally the seller of the subscription: it takes the payment, it handles US sales tax, and the receipt a carrier files comes from it rather than from us. That is why it is the only company on this list that sees a card, and why we never do.

CompanyWhat it doesWhereWhat it touches
SupabaseDatabase, file storage, authenticationUnited StatesEverything the product holds: loads, events, coordinates, documents, driver names and mobile numbers, account email addresses.
VercelApplication hostingUnited StatesRequests in transit, and standard server logs including IP addresses. No evidence is stored here.
ResendEmail deliveryUnited StatesThe contents of a detention notice or a sign-in link: the recipient address, the load details and the arrival time. No documents and no coordinates.
Lemon SqueezyPayments, as merchant of recordUnited StatesThe account email address, the billing address and the card, because it is legally the seller. None of it reaches us: we hold only the plan and whether it is paid.

What is deliberately not on this list

There is no analytics provider, no advertising network, no session recording, no customer messaging widget and no error reporting service with access to request contents. Every one of those is a company that would be able to read a driver’s name, and none of them is worth that.

Being told about a change

Write to privacy@primedispatchify.com and we will email you before this list changes.